Anyone over a certain age will remember Bush – founded in 1932 as Bush Radio, and manufacturer of many of the most classic radios of the past, they branched into all sorts of home electronics. These days they are more known as budget brand and in 2008 they were bought by Home Retail Group, the owners of Argos.
Although Argos now sell a LOT of Bush products, they are still available elsewhere.
I have a retro remake of a classic Bush radio as well as a more modern DAB radio. However, I’ve recently found a problem with the latter – the display, although lit, will not show anything. I’ve read the manual and it makes no mention of why this might happen. Although the radio is a good few years old (and well out of warranty) I’m loath to get rid of what is otherwise a perfectly good radio (and was quite expensive when I bought it). Maybe it’s a simple button press that will restore the screen?
Unfortunately, probably because of the buy-out by Home Retail Group none of Bush’s contact details (including website) work. So, I contacted Home Retail Group. They gave me the number of their customer services, but they told me I needed to speak to Argos customer services. Speaking to them, I came across the following problems…
- Unless it’s an Argos product (this may be, may not be) they’re not interested
- They don’t support radios, even if it was bought from them
- They don’t appear to realise that Bush is their own exclusive brand
As a result I got no-where.
Now, bearing in mind that Bush still sell radios, this begs the question as to where you get technical support? I certainly don’t know.
I contacted Home Retail Group about this last week but have yet to receive a reply.