David Artiss

Category: Automattic (page 1 of 2)

My life at Automattic

WordCamp London, Take 2 – The Diary

It’s been a year since I went to my first ever WordCamp – WordCamp London. And now I’m back for a second attempt.

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Talking Support: Names are Important

Working for the WordPress.com VIP team, I deal with a lot of high-profile clients and, although I've been working there for over a year now, my experience of technical support goes back over 25 years. So, I thought it was time to share some of my knowledge. And, you know, little of this is mind-blowing stuff.

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VIP in Lisbon – A Diary of a Meetup

Or rather, the VIP Triage and Development teams.

Yes, it's time, again, for a support team meetup and this time we're in Lisbon, Portugal.

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I will never stop learning

That heading is the first line of the the Automattic Creed and now that it's 2018 it felt a good time to review what I've learnt over the next year, as well as look forward to the coming year.

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One Year at Automattic!

Today marks my one year anniversary working at Automattic and, yes, it's been a hell of a year.

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To celebrate Christmas and our amazing remote working policy, some of my fellow Automatticians have put together this video…

Happy Christmas everyone!

Big WP – London Calling

At numerous locations, often in big cities, regular WordPress-themed meetups occur. Anyone can run one and those attending can be anybody from bloggers to developers, with all levels of knowledge. However, probably the biggest in the UK is the appropriately named Big WP, held in London. Less regular than some others it, none-the-less, attracts a big audience and some impressive speakers.

For this meetup, the first in a while, I’ve attended – my first Big WP.

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What’s on my desk?

A while ago I wrote posts on ‘What’s in my bag?‘ and ‘What’s in my pencil case?‘. However, picking up an idea that came from an internal discussion amongst some Automatticians, I now present to you ‘What’s on my desk?’.

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ONA17: Mr Artiss Goes To Washington

Just weeks after returning from the company GM in Canada, I’m off again. This time I’m attending a conference in Washington DC -my first visit to the US! The conference in question is ONA17, which is for journalists. My team, WordPress VIP, works with a lot of media companies so we have sponsored a booth at the event and I will be one of a number of the VIP team attending to help run it, provide advice and, hopefully, assist with new client leads.

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My First Grand Meetup

Every year Automattic has a “Grand Meetup” (GM), where all the employees, from across the world, get together for a week. This year it was in Whistler, Canada, a resort town which hosted the 2010 Winter Olympics.

As my first GM I was, understandable, apprehensive. I’d been told that a GM could be overwhelming, so I made it my task to make sure it wasn’t.

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