David Artiss
Intro
Speaking
Blog
Contact Me
Twitter
Mastodon
GitHub
WordPress
LinkedIn
RSS Feed
Search
Talking Support
Details about my WordCamp London talk coming soon.
Use of AI in Customer Support
Setting expectations and not rules
Customer tickets: how not to sign-off your replies
Turn it off and back on again? What nature can teach us
It’s David, not Dave. Why using a name correctly is more important than you may think
My 4 principals of support documentation
The inclusive language that we often forget
Let us get on with fixing it, dangit
Following the work of others
Scroll Up