Thomas Cook have gone into administration and from own, admittedly short, experience, it really doesn’t surprise me. Of course, I have a huge sympathies for all those people who have lost their jobs, have lost money that they’ve paid or are, right now, stranded abroad. But after using them just the once I decided to […]
Just over a week ago, I recieve an offer via Amazon Assistant. For those who don’t use it, Amazon Assistant is a browser plug-in that provides information on offers, orders and can make it easy to add items to your Amazon Wish List. The offer was simple – go into Amazon Assistant at least once […]
It’s become an on-going joke with my work colleagues that I have issues with security at airports. And no one airport has been as bad as Manchester. I’m just back from a family holiday in Germany and we flew out from Manchester and, let’s say, they really excelled themselves this time.
For all it’s number of employees and the billions of dollars that it makes, Google is pretty poor when it comes to providing customer service. That’s if you can find anyone to provide a service. Google relies on forums and help pages with little backup if they don’t help. Indeed, even their social network accounts […]
Well, I’d argue a a Five Nights at Freddy’s plush and vinyl figure isn’t, however cute and fluffy it is. And that’s exactly what I found, sat alongside Ben 10 and other children’s toys, at my local Tesco’s.
On the 30th December I received an email from Uber, whom I'm signed up to for their taxi service, promoting UberEats… Have your favourite food delivered to your door with UberEATS, the new food delivery app from Uber. Choose a meal from local restaurants and we’ll have it delivered to you at Uber speed. Now […]
This all started, innocently, yesterday as I was going through some online accounts that I have registered to an old email address. I bought my wife some Jo Malone perfume last year, I think, and, as a result, I now have an account on their site. But, and unfortunately they’re not the only site to […]
At the moment, I’m having a ‘discussion’ with British Airways on Twitter. Sadly, it’s not the first time I’ve had a similar conversation with a company. Here’s the initial part of the problem – when you try and change your BA password, it gives you the following guidance for the password… So, the password has […]
Since late last year I’ve been going through a process of adding complex, long and individual passwords to all my online accounts. I’m still doing it, albeit the less important accounts. Today I looked at bt.com. I don’t use them but still have an account set up from when I used to use them.
Now, by default, I try and use a 50 character randomised passwords, complete with numbers and symbols, which is generated by 1Password. Some sites have length limits so this, sometimes, need adjusting. The BT account page lists no such limitations, so what could go wrong?
I think most people are getting savvy to the customer reviews these days on the sites of retailers but if you’re still naive to it, here’s an example.
My Facebook timeline recently sported an advert for a pay-monthly toothbrush service – the Uber Sonic Club (no relation to the taxi service). However, reviews aren’t good.
Basically you get a cheap (and from the reviews ‘cheap’ appears to be accurate in all respects) sonic toothbrush for £19 and then new brush heads monthly (bear in mind that monthly replacements are way to regular). And all for just £54 a year.
If you then look at the Uber Sonic Facebook page, a response to the first post stands out.