David Artiss

Talking Support: Names are Important

Working for the WordPress.com VIP team, I deal with a lot of high-profile clients and, although I've been working there for over a year now, my experience of technical support goes back over 25 years. So, I thought it was time to share some of my knowledge. And, you know, little of this is mind-blowing stuff.

Continue reading

Adding AdSense Auto ads to your WordPress site

Google has announced, today, a new style of AdSense ad – the "Auto ad". Using machine learning, the code will insert adverts into your site where it things they will be most relevant.

Auto ads balance revenue and user experience by delivering the right ad at the right time to your visitors.

They can even be added side-by-side with your existing, fixed, AdSense advert. And it's really easy to add these to your WordPress site.

Continue reading

Age and Video Games

I'm 46 and like to play video games – specifically on the PlayStation 4. But age can play a curious role in self-policing when playing online.

Let me explain…

Continue reading
#WordlessWednesday #Lisbon

Beeping Drivers

Rule 112

The horn.
Use only while your vehicle is moving and you need to warn other road users of your presence. Never sound your horn aggressively.

The Highway Code

Sadly, most drivers use the horn for the one thing that this specifically says it should't be used for (i.e. to express aggression). As a result, when it's used properly most people now assume otherwise. And this was brought home to me last year.

Continue reading

VIP in Lisbon – A Diary of a Meetup

Or rather, the VIP Triage and Development teams.

Yes, it's time, again, for a support team meetup and this time we're in Lisbon, Portugal.

Continue reading

Dying for Jekyll & Hyde

I will, once again, be treading the boards shortly, after some time off to change careers. In May I will be performing in Jekyll and Hyde and, arguably not the first time, I'll be dying on stage.

Continue reading

The curious case of iTunes and ripping CDs

With an external CD drive connected to my CD-driverless 2016 model of MacBook Pro, I've noticed an issue when ripping CDs. And some experimentation has shown an odd issue – iTunes and newer MacBooks appear to have a problem.

Continue reading

I will never stop learning

That heading is the first line of the the Automattic Creed and now that it's 2018 it felt a good time to review what I've learnt over the next year, as well as look forward to the coming year.

Continue reading
« Older posts

Copyright © 2018 David Artiss

Theme by Anders NorenUp ↑

Scroll Up