Blog

  • Honest advertising?

    Honest advertising?

    I’m constantly surprised by how honest some UK advertisers are being, without the general public realising what they’re saying.

    Take BT. They will charge you EXTRA to have a broadband backup service, referring to when your internet goes down as a “broadband nightmares”. It’s YOUR PRODUCT.

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  • Verify your WordPress website on Mastodon

    Verify your WordPress website on Mastodon

    If you’re using Mastodon, then it’s possible to verify your website links in your profile. When done, you’ll see something like this…

    The green background and tick shows it’s been verified as belonging to you.

    Here’s how you do it..

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  • A Day in the Life of a VIP Support Lead

    A Day in the Life of a VIP Support Lead

    Many years ago I wrote a post about my life as a Support Engineer at WordPress VIP and it’s been very popular, particularly for those interesting in applying. I kept it up to date but, some time ago, I stopped doing so. Why? Because in January 2021 I became a Support Lead.

    I look after the EMEA Support Team (so, that’s people from Europe, Middle East and Africa. Right now, we don’t have anyone in the team from the Middle East). As I write this there are 8 people in the team (myself not included), consisting of 2 roles – Support Engineer (SE) and Customer Success Engineer (CSE), the latter being a developer role.

    So, it’s time to tell you what my day is now like.

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  • 5 things I learnt from my sabbatical

    5 things I learnt from my sabbatical

    During this year’s VIP GM, I did a 4 minute “flash talk”. It was about my sabbatical. A lot of the talks were thought-provoking and educational. But not this one.

    But, there are takeaways.

    Here it is, presented in a blog format, with added pictures and content.

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  • Cleaning a PlayStation 4 Pro: From noisy to whisper quiet

    Cleaning a PlayStation 4 Pro: From noisy to whisper quiet

    When I lost my driving license, I bought myself a PlayStation 2. When I reached 40, I bought a PlayStation 3. And, so, another event prompted another upgrade – during the pandemic I upgraded my PlayStation 4 to a PlayStation 4 Pro (no, I still can’t justify a PlayStation 5).

    Bought, used, from CeX, it came “refurbished”. But I suspect that’s little more than a wipe over with a damp cloth and checking it turns on. As a result, it makes a sound like a jet aircraft taking off. It was time to sort it out!

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