T-Mobile & Poor Reception

Since getting my HTC Hero (sorry, T-Mobile G2 Touch), I’ve been plagued with poor reception problems at home. T-Mobiles map shows a very good signal strength for my area, but I’m often without ANY reception when indoors (and it’s a 70’s build semi, not a Victorian terrace with thick walls).

It was never bad enough an issue (I don’t get many calls at home!) that it was worth returning the phone, but I contacted T-Mobile.

First of all, there was their description of what the signal map meant…

it looks like the coverage is ‘good’ the description of ‘good’ explains outdoor only guaranteed.

Now, maybe it’s just me, but not being able to get a signal when inside your house does not indicate “good” to me. That’s poor.I’m not talking about the 3G signal either – there isn’t one. This is the basic 2G/able to make a phone call signal.

When pushed a little further, their response was…

ahh, sadly there’s nothing we can do re the network. another phone may have better radio reception, failing that we have to accept it 🙂


Maybe the merger of T-Mobile and Orange will mean that they’ll start sharing transmitters – my wife is on Orange and has no such signal problems. Indeed, I never had problems with my previous phone, which was on O2 and my SatNav, which uses Vodafone, is fine. My Three broadband dongle has no signal though, so they’re also best avoided by me.

I love my Hero, but there are lots of good looking Android phones appearing on the market at the moment. Come my contract renewal in 15 months time, I’ll be seriously looking elsewhere.

Signal strength is a big issue when buying mobile phones, as few networks will do anything if you get home with your shiny new phone and find you have no signal.

I was therefore quite intrigued to hear of Vodafone’s solution to this – their Mobile Phone Signal Booster. This connects to your home broadband and provides a Vodafone 3G network in your home.

Their network maps show me as having an excellent 2G signal (so I can at least receive phone calls when at home) and a reasonable 3G signal, possibly only working outside. So a single payment of £50 will get me their Signal Booster, ensuring I get a strong 3G signal, even at home. If they have the phone I’m after next year, it may be a winner for me!

Talk to me!

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