And, today, we’ll talk about the age-old IT trope… fix everything by switching it off and back on again. The thing is, it works. So why should we be avoiding this?
It’s 2 years since I got my job at Automattic and now I’m part of Automattic’s VIP hiring team. And performing this hiring role has been genuinely interesting and, yes, eye-opening. In this post, I want to give you an idea of what I look for in an application and some of the less obvious […]
For all it’s number of employees and the billions of dollars that it makes, Google is pretty poor when it comes to providing customer service. That’s if you can find anyone to provide a service. Google relies on forums and help pages with little backup if they don’t help. Indeed, even their social network accounts […]
There’s been some interesting discussion this week on my Twitter feed about use of language and ways to improve it. It’s not just about being inclusive but sometimes just to communicate better. And it all started with this one…
And, today, I want to talk about the use of slides.
Today, I want to talk about our use of inclusive language.
Whilst nothing like the weather currently in the North of the US and Canada, it’s quite cold in the UK at the moment with snow in many areas. For me, it was freezing fog yesterdayfollowed by a light dusting of snow. During my morning walk I took some photos of the rather wonderful scene that […]
So, let’s talk about how you can ensure that issues are resolved as swiftly as possible, without unnecessary interruption.
Recently, there was an outcry (well, from from some quarters) when Greggs introduced a vegan sausage roll. On all accounts it was a success with them regularly selling out and review saying that it was like the meat-based version. But a lot of people were unhappy. You see, some people believe that vegetarians and vegans […]
A friend shared a Pro-Brefix meme on Facebook, all about the benefits of living outside the EU in Switzerland, but forgot that a mutual friend of ours was Swiss. It didn’t end well.