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  • WordCamp talks: How to use slides

    WordCamp talks: How to use slides

    An existing WordCamp speaker and with 30 years of general IT support experience, I’ve spent more times than I wish to remember standing in front of people giving presentations. I’ve also been professionally trained on giving them and, in my spare, time perform on stage, often in front of 200+ people a night.

    Even so, speaking at WordCamps can be a daunting, even terrifying, experience, no matter how many you’ve already done. So, in a series of posts, I want to share my knowledge, along with what I’ve learnt from some of my fellow speakers.

    And, today, I want to talk about the use of slides.

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  • The inclusive language that we often forget

    The inclusive language that we often forget

    Working within a client support organization, you may often come across examples of exclusive language being used that can leave customers confused and, sometimes, even expecting the opposite of what you meant.

    Revealing the language we often forget – geographical & cultural exclusion and the use of jargon – with examples of where they’ve been used in real-life situations, this post will guide you through how easy it is to make these mistakes and what we can do to correct this.

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  • A short cold snap

    A short cold snap

    Whilst nothing like the weather currently in the North of the US and Canada, it’s quite cold in the UK at the moment with snow in many areas. For me, it was freezing fog yesterdayfollowed by a light dusting of snow.

    During my morning walk I took some photos of the rather wonderful scene that this created.

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  • Let us get on with fixing it, dangit

    Let us get on with fixing it, dangit

    So, let’s talk about how you can ensure that issues are resolved as swiftly as possible, without unnecessary interruption.

    For this, I’m going to start off with a true story. A story of how major IT incidents were dealt with by my previous employers.

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  • What is wrong with vegetarian and vegan food that looks like meat?

    What is wrong with vegetarian and vegan food that looks like meat?

    Recently, there was an outcry (well, from from some quarters) when Greggs introduced a vegan sausage roll. On all accounts it was a success with them regularly selling out and review saying that it was like the meat-based version.

    But a lot of people were unhappy. You see, some people believe that vegetarians and vegans should not consume anything that is “pretending” to be meat.

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