Due to updates, over time, that have been made to the site and the age of this article, this post may not display correctly. In particular images may be missing or product reviews display incorrectly.

If this is the case and you'd particularly like me to fix it, then please reach out to me on Twitter.

So, I’m looking at buying a Belkin product but have a pre-sales question.

It’s not urgent so I send them an email using the form on their website. I don’t get a reply.

So I use their “live chat” service on the website… the person pretends not to receive my questions and then stops talking to me.

Finally, I use the old fashioned method of ringing… I got through all the menu options and – I’m met with silence. No further menu options, no ringing, no nothing. I try again and get the same thing.

I assume Belkin just isn’t interested in me as a customer.