T-Mobile G2 Touch & MMS Picture Messages

Well, I got it fixed in the end. After much discussion with T-Mobile on Twitter and then email, they phoned me. And it was fixed in, well, seconds.

It turns out that you can’t download MMS message when you’re using Wi-Fi. Now, this maybe a T-Mobile limited thing, but when you received an MMS, you get a simple text inviting you to download the media that’s attached to it (usually a picture). In my case, I’d click on the download button and it would then state that the download had failed – nothing more.

For, what I assume is, security reasons, this only works when using the phones data connection, not Wi-fi (where I guess it can’t authenticate you properly). If you’re using the latter, the data connection is not in use. So, turn off Wi-fi and the download works.

A simple fix, as it turns out, but frustrating until I knew.

Meantime, T-Mobile have, helpfully, put a useful tip on Twitter…

Having trouble sending MMS in your G2, ensure WiFi is switched off and re-try

Only the day after I found this out. I assume that was aimed at me 😉

Posted by David Artiss

Enterprise Happiness Engineer for the WordPress VIP team at Automattic. Gamer, film lover and general fan of all things Marvel, Star Trek and Star Wars. Failed comedian. Writer for The Big Tech Question. World's Greatest Grandma.

1 Reply to “T-Mobile G2 Touch & MMS Picture Messages”

  1. My wifi is off still wont dwnld the pics…

    Reply

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