David Artiss

T-Mobile G2 Touch & MMS Picture Messages

Due to updates, over time, that have been made to the site and the age of this article, this post may not display correctly. In particular images may be missing or product reviews display incorrectly.

If this is the case and you'd particularly like me to fix it, then please reach out to me on Twitter.

Well, I got it fixed in the end. After much discussion with T-Mobile on Twitter and then email, they phoned me. And it was fixed in, well, seconds.

It turns out that you can’t download MMS message when you’re using Wi-Fi. Now, this maybe a T-Mobile limited thing, but when you received an MMS, you get a simple text inviting you to download the media that’s attached to it (usually a picture). In my case, I’d click on the download button and it would then state that the download had failed – nothing more.

For, what I assume is, security reasons, this only works when using the phones data connection, not Wi-fi (where I guess it can’t authenticate you properly). If you’re using the latter, the data connection is not in use. So, turn off Wi-fi and the download works.

A simple fix, as it turns out, but frustrating until I knew.

Meantime, T-Mobile have, helpfully, put a useful tip on Twitter…

Having trouble sending MMS in your G2, ensure WiFi is switched off and re-try

Only the day after I found this out. I assume that was aimed at me 😉

Categories: Life

Synchronising Files Across Computers » « Site Downtime

1 Comment

  1. My wifi is off still wont dwnld the pics…

Talk to me!

Copyright © 2017 David Artiss

Theme by Anders NorenUp ↑

Scroll Up
%d bloggers like this: