Another week, another customer service fight 😉 Don’t get me wrong, I’m not one of those who will argue the toss over the slightest thing, expecting immediate recompense for anything and everything. But if I pay for something and the end result is, well, a bit rubbish, then I will stick up for myself. Recently…

Ahh Facebook groups. A good look through and you’ll find pretty much every type of bigotry and small-mindedness you could think of on display. And, looking through some of my friends’ additions, I come across a group dedicated to their theory that English (US) is not a language. And it’s not alone – there are…

Now some news stories can get me mildly annoyed. In the end, though, I shake my head and move on. But every-so-often something comes along where the general public are so ridiculously stupid that it really, really winds me up – people who buy houses next to airports and then complain about the noise, that…