Customer Service Life

Changing email

For various reasons I’ve changed my email address. For people, this could happen for various reasons – a change to a vanity domain, moving email providers or loss of access for some reason.

When this happens, you’re left with a mountain of online accounts, which you now need to change. In my case, because I use a password manager, it was easy to identify the accounts, so I set out to do it. As well as password change I’ve taken the opportunity to get accounts closed that I no longer use (and, for retail sites, I have no order history). However, it’s all been made incredibly tricky by a large number of sites with bizarre rules or, simply, a lack of functionality.

Let me take you through what I found…

Cars How To Life

Ford Puma: How to reduce DAB interference from rear dashcams

If you have a rear dashcam fitted to your Ford car then they seem prone, particularly on the new Puma’s, to causing interference with the DAB reception. In the case of the Puma, this is because of the location of the DAB antenna.

I had my dashcam fitted by Halfords who did a great job but the interference was terrible, making digital radio pretty much unusable. I took it back a couple of times and, each time, they got it a little better. But I was still unhappy so took things into my own hands and did some experimenting. As a result I’ve got it better still – not perfect, but better.

Life Money

Selling Boxes

Have you seen those news stories where somebody has bought the latest Xbox from eBay for an incredible bargain price and it turned out just to be the box?

I always wondered why anyone would sell a box for legitimate reasons until such a time that I wanted to – I bought my wife a used iPhone earlier in the year and I wanted to put it in a genuine box to, well, present it better. And I turned to eBay and found such a box.

And that got me thinking. I had a cupboard full of Apple product boxes – I could make some money from selling these. I’d love to say it’s going well, but it’s not.


On THAT notch

The amazing new MacBook Pro’s are here and for reasons that I find bizarre, the notch at the top seems to be attracted all the attention.

Not the blistering performance. Not the amazing new screen quality. Or the return of a MagSafe power connector and numerous useful ports.

But a notch.

Automattic Life

My anniversary laptop

At Automattic, you get to change your work laptop after 18 months. The old one can be bought by yourself or your family or friends, or you send it for resell. You then spec your own replacement and get it ordered. It’s an Apple, unless you have a good reason for choosing differently.

At my previous employer, they had a policy of doing it every 5 years. It was usually 7. Even by 5 years, it’s slow and buggy and really impacted your work capability.

Anyway, once you’ve been at the company for 4 years, you get a special “anniversary” laptop (assuming you order a laptop) – this goes away to a third party company to have one of the company logos (you choose which one) etched into the lid, with a backlight put behind it, much like the old Apple Mac lids of yore. When it’s due for replacement 18 months later, it’s yours to keep.