For all it’s number of employees and the billions of dollars that it makes, Google is pretty poor when it comes to providing customer service. That’s if you can find anyone to provide a service. Google relies on forums and help pages with little backup if they don’t help. Indeed, even their social network accounts are only a one-way experience, with no assisting being made available.
But, let’s be honest, when it comes to reporting to them a breach of their Terms of Service and, potentially, illegal use of one of their product names, they’ll be a lot easier to contact. Right?
An existing WordCamp speaker and with 30 years of general IT support experience, I’ve spent more times than I wish to remember standing in front of people giving presentations. I’ve also been professionally trained on giving them and, in my spare, time perform on stage, often in front of 200+ people a night.
Even so, speaking at WordCamps can be a daunting, even terrifying, experience, no matter how many you’ve already done. So, in a series of posts, I want to share my knowledge, along with what I’ve learnt from some of my fellow speakers.
And, today, I want to talk about the use of slides.
Whilst nothing like the weather currently in the North of the US and Canada, it’s quite cold in the UK at the moment with snow in many areas. For me, it was freezing fog yesterdayfollowed by a light dusting of snow.
During my morning walk I took some photos of the rather wonderful scene that this created.